Modernize your Customer Operations with OpsEdge
Eliminate technical and process debt to do more with less
Every business, whether experiencing rapid growth or a steady state, accumulates operational and technical debt over time. Inefficient processes, outdated systems, and disconnected workflows silently erode productivity and profit.
OpsEdge exists to eliminate this debt and unlock your business’s full potential. By transforming inefficient systems and introducing modern, scalable processes, we help you reduce waste, improve performance, and set a foundation for sustainable growth.
Our Process
Project Examples
Problem:
A construction company’s sales leader was overwhelmed with one-off fact-finding and strategy calls, burning time better spent on business development.
Intervention:
We trained an AI chatbot using company training materials and the sales leader’s conversations. This agent replicated the leader’s expertise, deflecting 90% of escalations from field reps and freeing up his time for higher-value tasks.
Sales Leader Chatbot (ABI)
Pipeline Reporting & Assignment Automation (TEC)
Problem:
A construction company relied on a manual process to gather, qualify, and assign bid opportunities, requiring significant analyst time and effort.
Intervention:
We built an AI-powered system to automate data aggregation, deal qualification, and CRM assignment.
Why Should You Trust Us?
Great question! Other than being nice people who actually care, we’ve got the track record, experience and success in our respective fields that have earned us the right to call ourselves experts in the space.
Our Co-Founders
We have the leadership expertise
More than a decade leading sales strategy, operations, and management.
We have the tech expertise
More than a decade in systems integration, automation & infosec.
